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Taney County Ambulance District (TCAD) knows that there are numerous factors that contribute to low morale of team members.  Not only do they understand the challenges of low morale, EMS Survey Team helps them identify ways to improve it.   Learn more in this Taney County Ambulance District patient experience case study: Click Here to Download …

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Chief, Bruce Evans, of Upper Pine River Protection Districts,  understands the importance of good customer service.  As a pre-hospital leader, he knows EMS patient satisfaction starts with hiring the right people that are dedicated, caring and empathetic. Individuals that come to work every day prepared to provide outstanding clinical care, while focusing on creating a …

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